Privacy Policy

PRIVACY POLICY

Effective date:  August 5, 2022

This privacy policy describes how Shorasie Beauty (collectively, “Shorasie”, “we”, “us” or “our”) collects, uses, shares, and protects our customers’ personal information. It also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions.  

Our Privacy Policy Covers

This privacy policy applies to the personal information we obtain online, including when you access or use our website or any other applications you use to communicate with us or engage with us on social media. 

Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.

Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with us and our products. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect: 

Basic Identifying Information
Including your full name, postal address, shipping address, e-mail address, phone number, username or social media handle, or other similar identifiers. 

Payment Information
Including credit or debit card number. 

Purchase Information
Including products you have purchased, returned, or exchanged. 

User Content
Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, comments, product reviews, and other content). 

How We Collect Your Personal Information

We collect personal information about you from various sources. For example, we collect and obtain information: 

Directly from you
We collect personal information you provide, such as when you make a purchase, contact us, participate in a contest, or other similar promotion or sign up to receive emails. 

Using cookies and other automatic data collection technologies
When you visit our website, powered by GoDaddy (see GoDaddy’s privacy policy here), they automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. 

From Social Media Platforms and Networks
If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram and Facebook) in connection with our website, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use. 

Cookies and Similar Tracking Technologies

Our website allows us to track your browsing behavior, such as links clicked, pages viewed, and items purchased. Specifically, the data collected relates to your interactions with our site features or third-party features, such as social media plugins, contained within the Services; Internet Protocol (IP) address. These technologies also automatically collect data to measure website performance and improve the systems, including metadata, log files, page load time, server response time to optimize DNS resolution, network routing and server configurations. For additional information, and to learn how to manage the technologies Go Daddy utilizes, please visit their Cookie Policy.

How We Use Your Personal Information

We collect and use personal information for various purposes, including: 

Providing Products
We use your personal information to provide products, such as to fulfill your orders and/or complete the transactions you request; process your payments; provide you receipts and order updates; send notifications to you related to your purchases, returns, and exchanges; and to provide a place for asking questions, commenting, posting photos and reviews, and sharing experiences with our products. 

Communicating With You
We use your personal information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback, and to provide customer service. 

Marketing and Promotional Purposes
We use personal information for marketing and promotional purposes, such as to send marketing and promotional communications by email and to conduct contests and other similar promotions. 

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Legal Obligations
We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim. 

Business Functions
We use personal information to support our core business functions, including to maintain records related to business management. 

How We Share Your Personal Information

In addition to the specific situations discussed elsewhere in this privacy policy, we disclose personal information during the following instances: 

Service Providers
We share certain personal information with third parties that perform services to support our core business functions including: fulfilling orders, delivering packages, complying with your request for the shipment of products, sending postal mail, e-mails, processing credit card and debit card payments, and providing customer service. 

Social Media Platforms and Networks
Our website has features such as, plugins, widgets, and other tools made available by third parties that may result in information being collected or shared between us and the third party. 

Legal Process
We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company; and to defend against a legal claim. 

Protecting Your Personal Information

We realize that our customers trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet is perfect, and we cannot promise that information about you will remain secure in all circumstances. 

Your Rights

Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your state of residence. 

Accessing, Updating, Correcting, and Deleting Personal Information
You may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

We may retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with legal obligations, resolve disputes, or for another one of our business purposes. 

Changes To This Policy

We may revise this privacy policy from time to time and will post the date it was last updated at the top of this privacy policy.

Information for California Residents – California Privacy Rights

California law requires us to disclose the following information with respect to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the privacy policy. 

Customers who are residents of California may request information concerning the categories of personal information (if any) we share with third parties or affiliates for their direct marketing purposes. If you would like more information, please submit a written request to us at this email address: customersupport@shorasiebeauty.com

California residents have the right to request access to (also referred to as the “right to know”) the categories and specific pieces of personal information we collect, use, and disclose; the right to request deletion of their personal information. 

Access and Deletion Requests
You may submit a request for a copy of the information collected about you or request deletion of information, by sending the request to: customersupport@shorasiebeauty.com

You may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. 

Communicating With Us

If you have any questions about our privacy practices, you can contact Shorasie Beauty by e-mail: customersupport@shorasiebeauty.com