Contacts
Questions or Comments
We want you to be completely happy with your shopping experience from order to delivery. If you have questions or comments about our products, delivery, or shipping, send us a message, and we will get back to you soon!
FAQs
What makes Shorasie Beauty products unique?
Shorasie Beauty is all about luxurious, nourishing lip care with high-quality ingredients that prioritize both beauty and self-care. Our products are designed to keep your lips soft, supple, and hydrated while delivering stunning color and shine.
Are your products cruelty-free?
Yes! We are proud to be a cruelty-free brand. Shorasie Beauty does not test on animals, and we ensure our products are made with love and ethical sourcing.
Do you accept returns or exchanges?
We accept returns as long as the product is unopened and unused. Due to the nature of our beauty products, we cannot accept returns on opened items for hygiene reasons. If you experience any issues with your order, please contact our customer service team.
How should I store my lip products?
To keep your lip products in the best condition, store them in a cool, dry place away from direct sunlight. This helps maintain their texture, color, and effectiveness.
Do you offer international shipping?
At this time, we primarily ship within the United States, but we are working on expanding! Stay tuned for updates on international shipping.
How can I contact customer service?
If you have any questions or concerns, feel free to reach out to us at customersupport@shorasiebeauty.com or through our website’s contact form. We’re happy to help!